Services

More than radios in a box

Every rental comes programmed, labeled, tested, and event-ready at no extra charge — and when you want hands on the ground, onsite technicians are available too.

Request a Quote Call 1-888-660-5029
Included with every rental

What's included — at no extra charge

Every order is programmed, labeled, tested, and shipped event-ready. This is just how we do it — no upsell.

Custom labeling

Each radio is labeled with your event name, department, individual name, channel, and radio number — designed to your spec, applied before shipping.

Bench-tested before shipment

Every radio, battery, and accessory is tested on our bench. Batteries are tracked and rotated to ensure peak performance.

Inventory control sheets

Pre-filled sheets list every serial number by radio number, making it easy to assign units while tracking who has what.

Specialized shipping container

Custom slotted boxes protect the radios in transit and simplify daily check-in.

Fully charged on arrival

Radios ship fully charged, with a predetermined amount of spare batteries when your event runs long.

Return shipping handled

Pre-paid UPS return labels and pickup arranged. Or drop it at a UPS Store — either way, you're hands off.

Optional add-on

Onsite technician support

Want hands on the ground? Add a USA Radio Rentals technician to run setup, distribution, and live problem-solving — quoted to fit your event.

Pre-event setup & testing

Our tech arrives ahead of staff call, performs a full radio check across every channel and talk group, and confirms repeater coverage at your venue.

Sign-out & distribution

We run a check-out station so every radio is accounted for by name and serial number. Inventory sheets in hand, no missing units at the end of the night.

Live troubleshooting

Dropped audio, dead battery, distorted reception — our tech is your first call. Spare radios, spare batteries, and spare patience are on hand.

End-of-event collection

We run a check-in station at the end of the event. Every radio is matched against your assignment sheet so you walk away with a clean handoff.

Comms briefing for staff

Optional pre-event walkthrough for your team — how to use the radios, channel etiquette, what to do if something goes wrong.

As much help as you need

Onsite support, scoped to your event

Every order ships programmed, labeled, and tested either way. Onsite staffing is available at a competitive rate and quoted to fit your event — from a quick setup hand-off to full coverage for the duration.

Equipment only

Programmed, labeled, tested, and shipped — you handle distribution onsite, with our team a phone call away throughout your event.

Onsite setup

A technician comes to your venue to set up, coordinate sign-out, brief your staff, and confirm coverage before handing things off to your team.

Full onsite coverage

A technician stays on-site to coordinate sign-out and check-in, make last-minute programming changes, and solve problems — with tools, extra labels, and spare equipment on hand.

Onsite staffing is custom-quoted based on your event size, location, and dates. Request a quote and we'll scope it with you.

Talk through your event with a real tech

We'll help you figure out the right level of onsite support for your event size, venue, and team.

Request a Quote Call 1-888-660-5029